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About Us

A1Mattress.com is an online retailer specializing in memory foam products. We are one of few retailers who have been authorized to sell Sleep Aid products, online or off. We consider this a privilege and a charge of responsibility, and we take that responsibility very seriously.

Sleep Aid demands a very high level of customer service from their vendors; they don't want to be associated with a company who doesn't make the customer their number one priority. That's why at A1Mattress.com, the customer is our only priority.

Contact Us

Located in sunny Southern California, the folks down at A1Mattress.com would love to hear from you. We're available at almost any time of the day, ready to help you out in any way we can. Just give us a call.

Toll-Free, Anytime:
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Email:  email

Our Policies

It is the customer's responsibility to thoroughly inspect the memory foam for any freight damage or manufacturer's defects and report to us within 3 days. Memory Foam damaged in shipping will be exchanged for another new item at no cost to the customer.  Customer has 90 days from the time the item is received to return for a full refund of the purchase price less the original delivery and return shipping costs*. It is strongly suggested that photos be taken of any item returned to us from all angles of the item top and bottom before shipping back to us to release yourself of liability should damage occur in shipping. Returned memory foam items must be received in "like new" condition in the original packaging and materials. Memory Foam items not in the original box cannot be returned. All returns must be accompanied by a Return Authorization Code or they will be refused by our receiving department. Customer must call 800-538-7960 to obtain a Return Authorization.

Cancellation: Customers that cancel or refuse delivery of shipped merchandise will be charged for all shipping costs and assessed a 10% restocking fee.  Customers who cancel their order prior to shipment will be assessed a 6% fee to cover credit card processing fees.

*All returned toppers are subject to a $50 fee to cover shipping and handling costs. For mattresses, the fee is $200.

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