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guarantee

 

The A1Mattress.com Guarantee

If, for any reason, you are not satisfied with your memory foam mattress topper, just return it to us within 90 days, and we'll give you a refund*. No hassles. No questions asked.
 

Risk-Free Trial Period
At A1Mattress.com, we want our customers to be completely satisfied with their memory foam mattress pads. That means before, during and after their purchase. If you purchase a memory foam mattress pad from us, and decide later that that product is not the best choice for you, you can return it to us within 90 days*, and we will give you a  refund on your purchase less a small fee to cover our expenses.**

Topper to Mattress Upgrade Program!!!!
Customer have 180 days to trade their topper in for credit towards a mattress.

Everyone likes choices, and at A1, we want our customers to be free to make good decisions about their health.  For many of our customers, our products are their first experience with memory foam. We consider it a privilege to be able introduce our customers to the health benefits of our products. In fact, we consider our work to be nothing less than life-changing.

For many of our customers, a mattress topper is appealing because it's a way to get acquainted with memory foam, but it doesn't require the same financial commitment that a full mattress would. 

Since we started our upgrade program, we've seen about 6 in 10 customers make the switch from topper to full mattress. We created this program because we're confident that once you try memory foam, you will want to experience its full benefits with a completely integrated memory foam mattress from Sleep Aid's Dream series. We love our memory foam, and we're sure that you will too.

Call us to learn more about our great upgrade program!

 

Details Of A1Mattress.com Return Policy
You may return your mattress or topper within 90 days from the time it was received. Once you request a return and it is approved, we will send you a prepaid shipping label, so you can send the item back. All returns must be accompanied by a return authorization code, which can be obtained by calling 800-538-7960. All items must arrive at our warehouse on or before the 90th day, and must be returned in "like new" condition with original packaging. All mattress foundation returns must be received in original packaging and packaged exactly as delivered. Mattress foundations that are returned with missing, damaged or misplaced parts will not be accepted for return. We recommend that you use a camera to document the condition of your product before sending. Customers who refuse delivery or cancel after the order has shipped will be charged for all shipping costs, a 6% credit card fee, as well as a 10% restocking fee. Customers who cancel their order prior to shipping will be assessed a 6% credit card fee.

Shipping Time
All memory foam products are cut to order, so that they are in perfect condition when they arrive at your door. Please allow 10-14 business days for delivery.

*Items must be received at our warehouse on or before the 90th day.
** $50 dollar fee for returned memory foam mattress toppers, and $200 fee for returned memory foam mattresses. Mattress foundations returned without the mattress will be subject to a 100.00 shipping and handling fee.

PLEASE NOTE: Memory foam pillows are considered a "personal hygiene" item, and therefore are not returnable. All pillow sales are final.

Dimensions: All memory foam products are custom made and may vary by as much as 1" (one inch) from the advertised dimensions.

More Information On:
Mattress Toppers Full line of Sleep Aid toppers
Mattresses and Beds Full line of Sleep Aid mattresses
How Sleep Aid Foam Can Help You Sleep
Truth About Cheap Foam

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